No matter what concerns our customers may have, we at AirFly Forever Travel respect them all. In certain circumstances, you might have to cancel your flight tickets due to urgency. We believe that our customers should be 100% satisfied with their bookings with us. The agreement outlines the grounds for canceling flights and the conditions for getting a refund. Within 24 hours of booking, we offer to cancel tickets without charging any cancellation fees. Should the customer decide to cancel the ticket after 24 hours of booking, the refund is solely at the discretion of the airline. Occasionally, plans can change unexpectedly due to an emergency, which may cause a cancellation of the booking and refund of the payment. The cancellation and refund rights for consumers are totally acceptable to us, however we would like to mention that there are certain factors, including the refund process, that sometimes make refunds impossible to process. Before making a reservation with Airflyforever.com, we recommend our customers review all our policies.